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Frequently Asked Questions

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Dirt and Stone Landscaping logo

 Welcome to our FAQ section! If you don't find the answer to your question here, please feel free to contact us, and we'll be happy to help.

Are you Licensed and Insured?

We take pride in being fully licensed and insured for all the services we offer. You can request proof of our licenses and insurance. Additionally, you can verify this information on the Connecticut Consumer Protection website, ensuring your peace of mind.

What towns do you service?

Newington, West Hartford, Berlin, Wethersfield, Rocky Hill, Cromwell, Farmington, Glastonbury, Plainville, Southington, Bolton, Coventry, Vernon, Ellington, Enfield, Avon, Simsbury, Bristol, Burlington. If you don't see your town listed, contact us about your project to see if we can work with you.

Do you offer snow removal?

At this time, we do not offer the traditional type of snow removal. We offer other snow removal services.

We make pathways if the snow is too deep to walk through.

Cut down piles at the end of driveways for better visibility.

Move snow piles back to the edge of paved surfaces. (The snow is just moved on the property; we do not remove it from the property.)

Why don’t we show the prices for our services?

We can provide a price range based on the information you share, but an accurate estimate requires an inspection of your property. Each yard and project is unique, so a standard price does not apply. Before giving a quote, we need to assess your property to ensure safe parking, avoid blocking driveways, and identify any potential hazards, such as low or buried utility lines, tree roots, and wet areas that could cause tire grooves from equipment. Additionally, we want to make sure that irrigation sprinklers are clearly marked to prevent damage and to confirm property boundaries, whether they are marked or not.

Which payment methods are accepted?

We accept cash or Venmo as payment options. For larger projects, we have additional payment options available.

What is included in our Lawn Mowing prices?

Our lawn mowing prices include the following services: 

- Cutting the lawn (mulching the clippings)
- Trimming the lawn edges (single pass)
- Blowing off paved surfaces

You can also request additional tasks during each mowing visit for an extra charge. These tasks include: 

- Bagging grass clippings
- Hauling away grass clippings
- Picking up fallen sticks and hauling them away
- Vertical and horizontal trimming (double pass)
- Flower deadheading
- Any of our other maintenance services

Please note that our once-a-month mowing service covers one mowing pass (with mulching), edge trimming (single pass), and blowing off paved surfaces. Extra charges will apply for additional mowing passes or to break up clogs of grass.

Do you offer Landscape Maintenance Service Packages?

Yes, we offer customized services. Please let us know what specific services you need, and we can discuss the details with you. We'll assess your property to create a tailored Maintenance Service Package. Every yard and property owner's needs are unique, so it's more effective to develop an individual package rather than starting with a standard one and then modifying it by adding or removing services.

Do you provide free estimates?

Free estimates for our lawn care/maintenance services. 

For our design, build, installation, and renovation services, there is a service/consultation fee. This fee varies based on the size of the project, the complexity of the design drawings, or the provision of a list of ideas or options for a solution. 

If you decide to hire us, the service/consultation fee will be deducted from the final cost of the project.

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